16 October 2023: Delays to Darwin from Sydney and Brisbane
Dear Valued Client, Services to/from Darwin ex Sydney and Brisbane are currently delayed due to weekend road closures between Avon Downs and Barkly Homestead. The road closures are from bushfires and back burning. Unfortunately, this has affected the services scheduled to depart Darwin today. Return services scheduled from Brisbane and Sydney later in the week…
October 10 2023: Services in Gippsland Return to Normal
Update: October 10 2023 Please note that our services in Gippsland are back to normal. Thank you for your patience and support. — October 4 2023 Dear Valued Client, As you may be aware, the Gippsland region has experienced a number of bushfires recently. We are now expecting a significant amount of rainfall, which is…
August 3 2023: Phone Lines Back Up
Update 1:03 PM AEST: Please note that our phone lines are now working as normal. We thank you for your patience. — We are currently investigating an issue that is affecting call quality across some of our phone lines nationally, including our 1300 CERTAIN (237 824) number. Our Service Provider is already addressing this. At…
16 June 2023: Delays in Tasmania
16 June 2023. Dear Valued Client, Please note that one of the two vessels used for shipping goods by our on-forwarder is currently under scheduled maintenance. Repairs are expected to be completed by the end of next week. As a result, we are experiencing delays of 2 weeks with a backlog to be cleared once…
Update to Online Dangerous Goods Booking Process
April 2023 Dear Valued Client, To assist our clients in meeting compliance requirements when transporting dangerous goods, we have updated our online booking process. Fields needed to generate the relevant Dangerous Goods Declaration document have been added to our online booking tool. This contains critical information including a description of the dangerous goods, emergency contact…
16 March 2023: Delays in Tasmania
16 March 2023. Dear Valued Client, Please note that we have been experiencing significant delays for goods travelling to Tasmania this past week due to shipping issues. Normal operations will resume from tomorrow. However, we are working with a backlog which is estimated to cause delays of up to 1 week. As always, we appreciate…