
STS and Pickup Requests to Move Online
29 July 2022. Dear Valued Client, At AirRoad, we are constantly looking at ways to improve operational efficiency and make the pickup and delivery process as seamless as possible. Please note that from Monday September 5 2022, all clients will be required to submit their STS, Pickup and 3rd Party consignment requests via the My…

07/07/2022: Service Disruption in NSW
July 7 2022 Dear Valued Client, As the rains in Sydney have started to ease, our vehicles are back to attempting deliveries wherever it is safe to access and attempt. Delays are expected as we have a backlog to clear as well as increased volumes due to the start of the new financial year. Please…

13/04/2022: Deliveries Resume in Northern NSW
13 April 2022 Dear Valued Client, Please note that deliveries have resumed in the Lismore and Ballina regions. However, we do have a backlog to clear and minor delays are expected. Regards, The AirRoad Team. 30 March 2022 Dear Valued Client, Please note that heavy rain, flooding and road closures have led to delays in…

09/03/2022: Delays in NSW due to Flooding
Update 7: March 9 2022 Dear Valued Client, Conditions in Sydney have started to improve and floodwaters in affected areas are beginning to recede. Please note that we will attempt to service areas that we can safely access. At this stage, we do have a backlog to clear and minor delays are expected. The situation…

1 February 2022: Delays in Alice Springs due to flooding
Update 15 February 2022
Please note that floodwaters between Adelaide and Darwin have cleared and goods are traveling as normal. However, there might be minor delays of a few days due to the backlog of freight.

15 February 2022: COVID-19 Update
At any point in time, we continue to be affected by COVID-19, and our Drivers or Operations Teams being in self-isolation. However, we are making other arrangements where possible and delivering your goods. As a result, we expect delays of a few days due to the impact of the current pandemic and appreciate your patience.