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2020/2021 Holiday Trading Schedule

November 2020 Dear Valued Client, As we reach the end of a very challenging year and the holiday season approaches, we would like to take this opportunity to thank you for your continued business. We look forward to working with you in the coming year, and wish you health, happiness and success in 2021. As…

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Our COVID-19 Response

UPDATE: As of August 13 2020, our company operated sites in NSW are registered as COVID Safe businesses. We are committed to ensuring that our staff, clients and the general public are safe at all times.

Read more.

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04/08 COVID-19 Update: AirRoad continues operations in Victoria

In line with government regulations, our Derrimut facility will continue to operate during the Stage 4 restrictions in Melbourne.

We want to assure our clients in Victoria that we are here to support you during this unprecedented time. If you have any queries or concerns, please get in touch with your Client Manager.

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Scheduled Downtime for Easter Long Weekend

Please note that we will be carrying out major upgrades to improve our IT infrastructure during the Easter Long Weekend (April 10 – April 13 2020). Users will still be able to access the www.airroad.com.au website, although its tools will not be available or functional (My AirRoad, Quick Track, etc).

Our website tools and Customer Service teams will be back up and running on the following business day, i.e. Tuesday, April 14.

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AirRoad Upgrades Security to Benefit Clients

April 2020: AirRoad has successfully implemented a new security surveillance system that will give its team full visibility of clients’ goods, whilst keeping staff safe at all times.
A new centralised CCTV surveillance system has been implemented which provides real-time footage across its operations. The system ties in with hundreds of online IP cameras, giving full view of AirRoad’s own warehouses and staging areas. In addition, access at every company operated site can be controlled remotely.

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31/01: Disruption in NSW South Coast

31/01: Closures around Bega Valley are affecting local deliveries. Please note that several roads in Bega Valley have been closed by fire authorities in anticipation of bushfires and extreme weather. As a result deliveries out of our Bega Depot have been suspended to the following areas: – Tathra– Eden – Wyndham– Candelo – Bemboka– Bermagui–…